@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab,red,red)){::placeholder{color:color-mix(in oklab,currentcolor 50%,transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}:root{--cv-green:#009639;--cv-green-dark:#007a2e;--cv-green-darker:#00522b;--cv-green-light:#e6f5ed;--cv-yellow:#ffcd00;--cv-yellow-dark:#e6b800;--cv-bg:#f0f4f2;--cv-surface:#fff;--cv-text:#1a2e1e;--cv-text-muted:#6b7c6e;--cv-border:#d1e4d8;--cv-radius-sm:8px;--cv-radius:12px;--cv-radius-lg:16px;--cv-shadow-sm:0 1px 3px #00963914, 0 1px 2px #0000000f;--cv-shadow:0 4px 16px #0096391a, 0 2px 4px #0000000f;--cv-shadow-lg:0 10px 32px #00963924, 0 4px 8px #00000014;--cv-bar-track:#d4e8da;--status-open:#2563eb;--status-open-bg:#eff6ff;--status-open-border:#bfdbfe;--status-process:#d97706;--status-process-bg:#fffbeb;--status-process-border:#fde68a;--status-solved:#009639;--status-solved-bg:#e6f5ed;--status-solved-border:#86efac;--status-returned:#dc2626;--status-returned-bg:#fef2f2;--status-returned-border:#fecaca;--priority-low:#6b7c6e;--priority-medium:#d97706;--priority-high:#ea580c;--priority-critical:#dc2626;--sidebar-width:260px;--sidebar-collapsed-width:72px;--topbar-height:64px}[data-theme=dark]{--cv-green:#00c44a;--cv-green-dark:#00a33d;--cv-green-darker:#00522b;--cv-green-light:#0d2e1a;--cv-yellow:#ffcd00;--cv-yellow-dark:#d4aa00;--cv-bg:#0f1a13;--cv-surface:#1a2820;--cv-text:#e8f5ed;--cv-text-muted:#8ab49a;--cv-border:#2a4035;--cv-bar-track:#2e4535;--cv-shadow-sm:0 1px 3px #0006;--cv-shadow:0 4px 16px #0006;--cv-shadow-lg:0 10px 32px #00000080;--status-open:#60a5fa;--status-open-bg:#1e3a5f;--status-open-border:#2563eb;--status-process:#fbbf24;--status-process-bg:#3d2e0a;--status-process-border:#d97706;--status-solved:#4ade80;--status-solved-bg:#0d2e1a;--status-solved-border:#166534;--status-returned:#f87171;--status-returned-bg:#3d0e0e;--status-returned-border:#dc2626}[data-theme=dark] body{background-color:var(--cv-bg);color:var(--cv-text)}*,:before,:after{box-sizing:border-box}html,body{background-color:var(--cv-bg);height:100%;color:var(--cv-text);-webkit-font-smoothing:antialiased;margin:0;padding:0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px;line-height:1.5}h1,h2,h3,h4,h5,h6{margin:0;font-weight:600;line-height:1.3}p{margin:0}a{color:var(--cv-green);text-decoration:none}button{cursor:pointer;font-family:inherit}input,select,textarea{font-family:inherit}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:var(--cv-border);border-radius:8px}::-webkit-scrollbar-thumb:hover{background:#b0c8b8}:focus-visible{outline:2px solid var(--cv-green);outline-offset:2px;border-radius:4px}}@layer components;@layer utilities{.visible{visibility:visible}.sr-only{clip-path:inset(50%);white-space:nowrap;border-width:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.relative{position:relative}.static{position:static}.start{inset-inline-start:var(--spacing)}.block{display:block}.grid{display:grid}.inline{display:inline}.table{display:table}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes slideIn{0%{opacity:0;transform:translate(-16px)}to{opacity:1;transform:translate(0)}}@keyframes pulse-green{0%,to{box-shadow:0 0 #00963966}50%{box-shadow:0 0 0 6px #00963900}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes slideDown{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:translateY(0)}}@keyframes scaleIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}.animate-fade-in{animation:.3s ease-out forwards fadeIn}.animate-slide-in{animation:.3s ease-out forwards slideIn}.animate-slide-down{animation:.2s ease-out forwards slideDown}.animate-scale-in{animation:.2s ease-out forwards scaleIn}.cv-card{background:var(--cv-surface);border-radius:var(--cv-radius);box-shadow:var(--cv-shadow-sm);border:1px solid var(--cv-border);padding:24px}.cv-btn{border-radius:var(--cv-radius-sm);white-space:nowrap;border:none;align-items:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:500;text-decoration:none;transition:all .2s;display:inline-flex}.cv-btn:disabled{opacity:.5;cursor:not-allowed}.cv-btn-primary{background:var(--cv-green);color:#fff}.cv-btn-primary:hover:not(:disabled){background:var(--cv-green-dark);transform:translateY(-1px);box-shadow:0 4px 12px #0096394d}.cv-btn-secondary{background:var(--cv-surface);color:var(--cv-green);border:1.5px solid var(--cv-green)}.cv-btn-secondary:hover:not(:disabled){background:var(--cv-green-light)}.cv-btn-ghost{color:var(--cv-text-muted);border:1.5px solid var(--cv-border);background:0 0}.cv-btn-ghost:hover:not(:disabled){background:var(--cv-green-light);color:var(--cv-green);border-color:var(--cv-green)}.cv-btn-danger{color:#fff;background:#dc2626}.cv-btn-danger:hover:not(:disabled){background:#b91c1c}.cv-btn-success{background:var(--cv-green);color:#fff}.cv-btn-success:hover:not(:disabled){background:#007a2e}.cv-btn-sm{padding:6px 12px;font-size:13px}.cv-input{border:1.5px solid var(--cv-border);border-radius:var(--cv-radius-sm);width:100%;color:var(--cv-text);background:var(--cv-surface);outline:none;padding:10px 14px;font-size:14px;transition:border-color .2s,box-shadow .2s}.cv-input:focus{border-color:var(--cv-green);box-shadow:0 0 0 3px #0096391f}.cv-input::placeholder{color:#9cac9f}.cv-label{color:var(--cv-text);margin-bottom:6px;font-size:13px;font-weight:500;display:block}.cv-badge{white-space:nowrap;border:1px solid #0000;border-radius:20px;align-items:center;gap:5px;width:max-content;padding:3px 10px;font-size:12px;font-weight:500;display:inline-flex}.page-layout{height:100dvh;display:flex;overflow:hidden}.page-content{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.page-main{flex:1;padding:24px;overflow-y:auto}.cv-table{border-collapse:collapse;width:100%}.cv-table th{text-align:left;color:var(--cv-text-muted);text-transform:uppercase;letter-spacing:.05em;border-bottom:1px solid var(--cv-border);background:#f8fbf9;padding:12px 16px;font-size:12px;font-weight:600}.cv-table td{vertical-align:middle;border-bottom:1px solid #edf4f0;padding:14px 16px;font-size:14px}.cv-table tr:hover td{background:#f8fbf9}.cv-table tr:last-child td{border-bottom:none}.cv-overlay{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:100;background:#0006;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.sla-ok{background:var(--cv-green)}.sla-warn{background:var(--cv-yellow)}.sla-danger{background:#dc2626}[data-theme=dark] .cv-card{background:var(--cv-surface);border-color:var(--cv-border)}[data-theme=dark] .cv-input,[data-theme=dark] .cv-select{border-color:var(--cv-border);color:var(--cv-text);background:#0f1a13}[data-theme=dark] .cv-input:focus,[data-theme=dark] .cv-select:focus{box-shadow:0 0 0 3px #00c44a26}[data-theme=dark] .cv-btn-ghost{border-color:var(--cv-border);color:var(--cv-text);background:#1a2820}[data-theme=dark] .cv-btn-ghost:hover{background:var(--cv-green-light);border-color:var(--cv-green)}[data-theme=dark] .cv-table th{color:var(--cv-text-muted);border-color:var(--cv-border);background:#1a2820}[data-theme=dark] .cv-table td{border-color:var(--cv-border);color:var(--cv-text)}[data-theme=dark] .cv-table tr:hover td{background:#0d2e1a}[data-theme=dark] .cv-overlay{background:#000000bf}[data-theme=dark] .page-main{background:var(--cv-bg)}.pagination{justify-content:center!important;padding-right:88px!important}[data-theme=dark] .badge-bajo{color:#8ab49a!important;background:#1f2e22!important;border-color:#2a4035!important}[data-theme=dark] .badge-medio{background:var(--status-process-bg)!important;color:var(--status-process)!important;border-color:var(--status-process-border)!important}[data-theme=dark] .badge-alto{color:#fb923c!important;background:#3d1f0a!important;border-color:#7c3a0e!important}[data-theme=dark] .badge-critico{background:var(--status-returned-bg)!important;color:var(--status-returned)!important;border-color:var(--status-returned-border)!important}[data-theme=dark] .status-tab{border-color:var(--cv-border)!important;color:var(--cv-text-muted)!important;background:#1a2820!important}[data-theme=dark] .status-tab.active{background:var(--cv-green)!important;color:#fff!important;border-color:var(--cv-green)!important}[data-theme=dark] .status-tab.active .tab-dot{background:#fff!important}[data-theme=dark] input:not([type=checkbox]):not([type=radio]),[data-theme=dark] select,[data-theme=dark] textarea{color:var(--cv-text)!important;border-color:var(--cv-border)!important;background:#0f1a13!important}[data-theme=dark] input::placeholder,[data-theme=dark] textarea::placeholder{color:var(--cv-text-muted)!important}[data-theme=dark] input:focus,[data-theme=dark] select:focus,[data-theme=dark] textarea:focus{border-color:var(--cv-green)!important;box-shadow:0 0 0 3px #00c44a26!important}[data-theme=dark] .cat-pill,[data-theme=dark] .topic-pill{color:var(--cv-text-muted)!important;border-color:var(--cv-border)!important;background:#1a2820!important}[data-theme=dark] .cat-pill.active,[data-theme=dark] .topic-pill.active{background:var(--cv-green)!important;color:#fff!important;border-color:var(--cv-green)!important}[data-theme=dark] .notif-drawer,[data-theme=dark] .notif-header{background:var(--cv-surface)!important;border-color:var(--cv-border)!important}[data-theme=dark] .notif-item{background:var(--cv-surface)!important;border-color:var(--cv-border)!important;color:var(--cv-text)!important}[data-theme=dark] .notif-item:hover{background:#0d2e1a!important}[data-theme=dark] .notif-item.unread{background:#0d2218!important}[data-theme=dark] .notif-item-danger.unread{border-left-color:var(--status-returned)!important;background:#2d0e0e!important}[data-theme=dark] .notif-item-warning.unread{border-left-color:var(--status-process)!important;background:#2d200a!important}[data-theme=dark] .notif-item-success.unread{border-left-color:var(--cv-green)!important;background:#0d2e1a!important}[data-theme=dark] .notif-item-info.unread{border-left-color:var(--status-open)!important;background:#0e1e3d!important}[data-theme=dark] .notif-item-title{color:var(--cv-text)!important}[data-theme=dark] .notif-item-msg{color:var(--cv-text-muted)!important}[data-theme=dark] .notif-empty{background:var(--cv-surface)!important;color:var(--cv-text-muted)!important}[data-theme=dark] .notif-footer{background:var(--cv-surface)!important;border-color:var(--cv-border)!important}[data-theme=dark] .mark-all-btn{color:var(--cv-green)!important}[data-theme=dark] .kb-search-input,[data-theme=dark] .knowledge-search input{color:var(--cv-text)!important;border-color:var(--cv-border)!important;background:#0f1a13!important}[data-theme=dark] .kb-alert{border-color:var(--cv-border)!important;color:var(--cv-text)!important;background:#0d2e1a!important}[data-theme=dark] .kb-table th,[data-theme=dark] .tag{color:var(--cv-green)!important;background:#0d2e1a!important}[data-theme=dark] .gs-type-ticket{color:var(--status-open)!important;background:#1e3a5f!important}[data-theme=dark] .gs-type-article{color:var(--status-solved)!important;background:#0d2e1a!important}[data-theme=dark] .gs-type-user{color:#c084fc!important;background:#2a1a40!important}[data-theme=dark] .user-dropdown{background:var(--cv-surface)!important;border-color:var(--cv-border)!important}[data-theme=dark] .user-dropdown-header{border-color:var(--cv-border)!important;background:linear-gradient(135deg,#0d2e1a,#1a2820)!important}[data-theme=dark] .ud-area-chip--area{color:var(--status-open)!important;background:#1e3a5f!important}[data-theme=dark] .ud-area-chip--zone{color:#c084fc!important;background:#2a1a40!important}[data-theme=dark] .ud-menu-item:hover{background:#0d2e1a!important}[data-theme=dark] .kpi-icon-purple{color:#c084fc!important;background:#2a1045!important}[data-theme=dark] app-login{--cv-bg:#f0f4f2;--cv-surface:#fff;--cv-text:#1a2e1e;--cv-text-muted:#6b7c6e;--cv-border:#d1e4d8;--cv-green:#009639;--cv-green-dark:#007a2e;--cv-green-darker:#00522b;--cv-green-light:#e6f5ed;--cv-bar-track:#d4e8da;--cv-shadow-sm:0 1px 3px #00963914, 0 1px 2px #0000000f;--cv-shadow:0 4px 16px #0096391a, 0 2px 4px #0000000f;--cv-shadow-lg:0 10px 32px #00963924, 0 4px 8px #00000014;--status-open:#2563eb;--status-open-bg:#eff6ff;--status-open-border:#bfdbfe;--status-process:#d97706;--status-process-bg:#fffbeb;--status-solved:#009639;--status-solved-bg:#e6f5ed;--status-returned:#dc2626;--status-returned-bg:#fef2f2}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}